Official Name, and Electronic Invoice

Our official company name is (Web Track), and we now use the new brand (Cairo Hosting) for web hosting services, powered by (Web Track).
All invoices will be issued electronically by the name of (Web Track).

What personal data do we collect?

Personal data is defined as being data relating to a living individual that can be used to identify that individual directly or indirectly when combined with other information. The table below provides real examples of the types of personal data that we might process when you visit our website.
Processing is a defined term under data protection legislation that describes the activities that are carried out using personal data. The definition of processing includes collecting, using, sharing and storing personal data.
We collect personal data that you give us by filling in forms on our website or by corresponding with us by telephone, email or otherwise. It includes information you provide if you register to use our website, subscribe to a service provided by us and also when you report a problem with our website. The information you give us may include your name (full name); and contact details such as email address, telephone number and/or postal address also Communications you exchange with us (e.g. your emails, letters, telephone calls or your messages on our online chat service).

How do we use your personal data?

Information you give to us:

We may use this information to: contact you, respond to any correspondence, email or telephone call you have made to us or provide the information you have requested from us. Notify you about changes to our service; and ensure that content from our website is presented in the most effective manner for you and for your computer.

Information we collect about you:

We may use this information: To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. To improve our website to ensure that content is presented in the most effective manner for you and for your computer. To allow you to participate in interactive features of our service, when you choose to do so. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and To make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.

Sensitive personal information

We ask that you do not send or disclose any sensitive personal information to us either through our website, by post, by email, by text message, through live chat or via telephone call or any other method. For clarity, “sensitive personal information” means information relating to racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or trade union membership.

How long do we keep your personal data?

We will not retain your personal data for longer than is necessary to fulfil the purpose it is being processed for. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means.
We must also consider periods for which we might need to retain personal data to meet our legal obligations or to deal with complaints and queries.
When we no longer need your personal data, we will securely delete or destroy it. We will also consider if and how we can minimize over time the personal data that we use, and if we can anonymize your personal data so that it can no longer be associated with you or identify you, in which case we may use that information without further notice to you.

Security of your personal data

We follow strict security procedures in the storage and disclosure of your personal data and in protecting it against accidental loss, destruction or damage.
We use physical, technological and administrative safeguards to protect your personal data against loss, misuse or alteration. All your personal data is stored securely and may only be accessed by employees with a legitimate business need to access the personal data.

Direct marketing communications

We may use your personal data to enable us to send you posts and emails with information about our services that we believe may be of interest to you.
You have the right to withdraw from or amend the receipt of direct marketing communications. If you would like to do this, then simply click on the Unsubscribe button on the email.